Our Team

Our Team

Joan Sutherland

Office Manager

Joan has been the office manager of Ames Financial Services since 1993. She wears many hats, including accounting, payroll, commissions, office procedures, web design, and network administrator in addition to ensuring the office is run efficiently.

Joan and her husband live in Franklin. She enjoys sewing, gardening, hiking, and spending time with her son, daughter and granddaughters.

Rena Hertzberg

Executive Assistant

Rena has more than 15 years of experience as an executive administrative assistant as well as in customer service support. She has provided senior-level executive support at such companies as IBM, Trinity Services Group, and most recently at Revlon.

Rena assists Rich in maintaining data integrity, compliance, and file management.